Although we haven’t opened yet, to alleviate customer concern during the time of COVID-19, Passion Incarnate is instituting a Cleanliness Policy to address the concerns that some consumers may have about receiving items through the mail. Fortunately, the CDC and WHO have stated that you cannot catch COVID-19 from shipping.
We have contacted all our vendors to ensure that they are adhering and keeping up to date with current COVID-19 laws. Furthermore, if you live in the U.S., your order will be printed and shipped within the U.S., Canada residents will have their orders printed and shipped within Canada, and European residents will have their orders printed and shipped within Europe.
A few rules our vendors enforce are that each employee who packs orders must wash their hands for 20 seconds or longer before beginning work on packing and in addition vinyl gloves are worn as added protection. The work areas are cleaned prior to shipping and covering the nose and mouth when sneezing or coughing is not only in the policy but just good common courtesy. While we couldn’t verify if any of the clothing materials come from China, they ensure any shipment received from China spends 5 days in isolation before being added back into their current inventory. Current scientific evidence shows that viruses like the COVID-19 virus cannot live past 2 days on any surface. There are numerous scientific articles supporting this:
We wanted to alleviate any concerns that customers may have had about ordering direct and ensure that we are working extensively to protect ourselves and our community to prevent further spread of COVID-19.